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Nafasi ya kazi: Client Services Manager


Clinovet Marketing & Communication Co. Ltd (Climac),  a Tanzania registered Company dealing with all kinds of below-mentioned Line Activities like Sales and Marketing Promotion, Advertising, Merchandising, ICT Solutions, Digital and Social, is seeking a qualified Lady in Client Service.

Position: Client Services Manager
The Client Services Manager is self-motivated, dependable, well-organized, adaptable, flexible,
Resourceful, computer savvy, and detail oriented with strong written & verbal communications
skills and the ability to balance multiple priorities. A “can do” attitude is required and the
Individual must be able to work in a fast-paced, challenging, energetic environment.

Responsibilities
o Manage project costs, budgets and client expectations
o Anticipate and make recommendations for client needs.
o Be exceptionally responsive to all client requests.
o Understanding the client’s needs and the internal resources available to you
throughout the production cycle by clearly and proactively managing
communications between our staff and clients. 
o Coordinate projects by communicating effectively with client & production team
to follow all steps to ensure project stays on track.  
o Work with creative team to bring ideas into the mix, offer suggestions, research,
ability to share & constantly learn new technology.
o Provide EXCELLENT customer service with a positive attitude to every client, on
every occasion.

Duties include
o Receive, coordinate & assign existing customer requests through Support Desk.
o Preparing estimates
o Creating project dockets including budgets, timelines, creative briefs, project
folders
o Quality assurance including proof reading and ensuring that all work presented to
our clients meets their specifications and brand mandates
Managing budgets and timelines
o Generating and presenting change orders
o Providing clients with timely updates and status
throughout the day – and before leaving work at the end of the day
o Review and preparation of invoices
o Attending all staff briefings and project status check-ins each morning

Requirements
-Only A Lady Preferred with 1-2 Years experience
-Bachelor’s degree in PR and Marketing or Diploma in PR and Marketing
o Must have excellent problem solving, organizational, written & verbal
communication.
o Must have strong follow-up skills.
o Proficient in Microsoft Outlook, Word, Excel.
o Must have excellent phone skills & etiquette.
o Must have NO FEAR of computers & technology.  At least an intermediate
knowledge of internet terms & capabilities.
o Must be willing to learn new things.
o Must like smiley faces  and have a sense of humor.


HOW TO APPLY:
Please send your CV only via info@climactz.com before 15 April 2016. Only qualified candidates will be contacted 

Note:  Candidates currently residing at Dar es Salaam will highly encourage applying in this position.

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